Care Coordination

Developed by 1199SEIU Training & Employment Funds and Primary Care Development Corporation

Care Coordination training is offered by the Workplace Skills Department. Through this training, participants have an opportunity to adapt to workplace changes, and qualify for potential upgrades and enhanced job security to meet workforce and industry needs.

In the wake of the Health Care Reform Act, new models of care delivery are emerging. Now more than ever, it is crucial to have a front line staff that communicates well, understands the basics of common chronic physical and mental diseases, knows how patient care is accessed, and is familiar with electronic medical records (EMR.)

The Care Coordination Fundamentals program will help participants to become responsive, informed communicators who can effectively connect patients to the continuum of care. The program is targeted to staff in a multitude of job titles, including patient care technicians, medical assistants, social work assistants, community health workers, customer service representatives, unit clerks, and patient navigators.

To find out more about this exciting program, please fill out your contact information below.

This will give you access to the student textbook, student exercise book, and facilitator guidebook.