Help for Laid-off Members: Applying for Assistance by State

Apply Online

General Information Online Application

Phone Assistance

(202) 724-7000 or (877) 319-7346 Hours: 8:30am – 4:30pm, Monday-Friday (Due to high call volume, applying by phone is not recommended.)

Additional Information

More FAQs for Laid-off Members

Information and Assistance

General Information Assistance Hotline: 800-204-2418

Apply Online

Application

Additional Information

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Apply Online

General Information
Online Application and Instructions

Apply by Phone

Hours and Schedule

Apply-by-phone hours: 8:00am – 3:00 pm Monday- Friday

Due to an unprecedented volume of claims, it is recommended that you apply according to the schedule below. The schedule applies to both online and phone claims.

Additional Information

More FAQs for Laid-off Members

Apply Online

General Information Online Application Detailed instructions on filling out the online application can be found here.

Apply by Phone (TeleClaims)

Calling from area codes 315, 413, 508, 774, 978	(877) 626–6800
Any other area code	(617) 626-6800
Voice Relay	711

Hours and Schedule

TeleClaim Hours: 8:30am – 4:30pm Monday- Friday Due to high call volume, call times are restricted. Use the schedule below to know which day you should call.

Additional Information

More FAQs for Laid-off Members

General Information

Apply Online

If it is your first time applying for Unemployment Compensation, you must first create an account with the Department of Labor and Workforce Development. Follow instructions outlined here Once you have created an account, apply here

Apply by Phone

Additional Information

More FAQs for Laid-off Members

1199SEIU Job Security Benefits

• If you work for an employer that contributes to the Job Security Fund, you will be eligible for additional benefits. Please ask your Union Representative whether the Job Security Fund is negotiated in your contract.
• If you are eligible, the Job Security Fund will continue your health benefitsfor at least six months or until you are recalled to your job, whichever is shorter. (You may be eligible for a longer period of benefits depending on the terms of your contract.)
• If your hours are reduced, and you are covered by the Job Security Fund, your health benefits will be maintained at their current level.
• The benefits will only include supplemental unemployment benefits through the Job Security Fund if you are not receiving the additional $600 per week from the unemployment compensation system.
• If you are eligible for Job Security Benefits, your Union Representative and employer will provide information to the Job Security Fund (JSF). Please make sure that you update all your contact information with your employer:Name, address, phone number, cell number and
• The JSF staff will contact you within a week of your lay-off. If you have not heard from the JSF within one week, contact them at: JSF@1199Funds.org or (212) 894-4389. You will need to leave a message and they will contact you within 24 hours.

General Information File a Claim

Apply Through the NYS Department of Labor Website

To apply using the NYS DOL’s online services, you must first create a New York State ID here: Create a New York State ID Hours you can access the online service:

Monday – Thursday	7:30am – 7:30pm
Friday	7:30am – 5:00pm
Weekends	12:01am Saturday – 7:00pm Sunday

Apply by Phone

888-209-8124

Call-in hours

Monday – Thursday	8:00am – 7:30pm
Friday	8:00am – 6:00pm
Saturday	7:30am – 8:00pm

Due to larger than normal call volume, we recommend filing using New York’s web services. Due to an unprecedented volume of claims it is recommended that you apply according to the schedule below. The schedule applies to both online and phone claims. Filing later in the week will not delay your payments or affect the date of your claim.  Any claim you file will be backdated to the date you become unemployed.  If you are eligible, you will be paid for all benefits due.

Additional Information

More FAQs for Laid-off Members