Training Benefits for PCAs

The PCA Workforce Council and the 1199SEIU PCA Union negotiated monies in the union contract to provide training for Personal Care Attendants in Massachusetts. PCAs for the first time have the opportunity to take a number of exciting classes including:

New Hire Orientation

Effective immediately, new PCAs must complete the PCA New Hire Orientation requirement within six months from their date of hire.

The new Orientation will instruct new PCAs about:

  • The Principles of Independent Living
  • The Operational Procedures of the PCA Program
  • Worker Rights
  • Fraud, Abuse, and Neglect

In addition to this information, new PCAs will receive resources including information on the role of 1199SEIU, the role of the PCA Workforce Council, and other key resources such as

A new PCA is someone who has never worked as a PCA under the MassHealth program prior to
January 1, 2014. You will be notified if you are required to complete the New Hire Orientation.

PCA PictureAdult First Aid/CPR/AED

Hands on training that will lead to a certificate in Standard First Aid with CPR/AED (Adult) which is valid for two years.

Communications and Boundary Setting

In this class, students will create a work plan and sample job description; learn communications skills that will help you present boundary related issues to a consumer/employer respectfully and assertively.

PCA Training PictureComputer Skills Courses

Hands on computer classes in Microsoft Word, Excel and Advanced Office; learn to create/edit/save a document; create/edit a spreadsheet, create a budget, work with formulas, learn advanced Word skills and basic Publisher.

English for Speakers of Other Languages

These classes will help students to improve their listening, speaking and pronunciation skills; student will learn to understand more of the English that they hear in various situations. They will also learn to speak more clearly so that others can understand them better. The first levels will work with conversational English while the higher levels will work with advanced conversation skills and academic English.

Fundamentals of Care

This workshop will help you develop basic skills in professionalism, and communication to reduce conflict resolutions, proper body mechanics, infection control and universal precautions.

Universal Precautions

This training course is designed for workers at risk for on-the-job exposure to blood or other body fluids that could cause infection. Certification is valid for one year.

Classes are offered in Brockton, Dorchester, Fall River, Hyannis, Lawrence, Lowell, Lynn, Methuen, New Bedford, Northampton, Pittsfield, Springfield and Worcester.

Take advantage of these classes designed to assist you in gaining valuable skills, it is easy to register, just call:
(877) 409-8283, Ext. 8 or for more information,
email [email protected].

Homecare Training Benefit Information Statewide

Harneen Chernow, Massachusetts Director
Linnea Rego, Program Manager
Angela Amell, Program Assistant
Taina Guerrero, Program Assistant
Edwin Lara, Assistant Program Specialist
Javier Fernandez, Program Assistant


108 Myrtle Street, Suite 101
Quincy, MA 02171
617-474-7155 (fax)

PCA Resources

For PCAs interested in finding work:

To learn more about the PCA Workforce Council: