Eligibility and Claims Status

Provider Call Center Hours, Wednesday, February 21

On, Wednesday, February 21, the Provider Call Center will be operating on a modified schedule from 9:00 am to 5:00 pm. Normal hours of operation will resume on Thursday, February 22. For patient eligibility or claim status information, visit our provider portal at www.NaviNet.net, or call our 24-hour automated eligibility system at (888) 819-1199.

We make it easy for you to verify your 1199SEIU patient’s eligibility and claims status!


Our Interactive Voice Response system (IVR) is available 24 hours a day, 7 days a week. Simply call (888) 819-1199 and enter your tax ID number, the member’s ID number and date of birth. You can check an unlimited number of patients in one call.


Visit NaviNet to verify 1199SEIU patient eligibility, claims status and much more.