Telehealth Options to Help You Through the COVID-19 Crisis
If you are a National Benefit Fund, Greater New York Benefit Fund or Home Care Benefit Fund member, and you need medical or mental-health care, you now have more options to access telehealth services. In addition to Teladoc, you may now schedule a virtual visit with any hospital or provider in our 1199SEIU Benefit Fund network during the COVID-19 crisis. We’ve got you covered!
Create Your Teladoc Account Today: Save Wait Time
Now more than ever, Teladoc can help if you think you have symptoms of the coronavirus (COVID-19) such as fever, runny nose, nausea, coughing, shortness of breath or difficulty breathing, chills, repeated shaking with chills, muscle pain, sore throat, headache, or loss of sense of taste or smell, or if you need emotional support, so set up your account today. Even if you are feeling well, set up your Teladoc account as soon as possible -- they cannot help you until you have set up an account. Just go to Teladoc and get started. Provide the requested information, then go to the “My Medical History” tab and follow the prompts to finish setting up your account. Keep in mind that wait times may be longer at this time.
Here's what to expect when calling Teladoc:
IF you have fever and/or respiratory symptoms, a doctor will ask you about your symptoms, travel history and contact history.
IF the doctor suspects COVID-19, he/she will connect you with the city or state health department for diagnostic testing, and they will advise you of any quarantine requirements, and notify your primary care physician.
IF your symptoms are mild, the doctor will give you information to help ease your symptoms—addressing both your physical and mental health.
IF your symptoms are severe and you need in-person medical attention, the doctor will connect you with resources, and advise you to “let them know before you go,” to minimize exposure to others. If you are unable to do this on your own, Teladoc will call ahead for you.
IF you have more questions or if your symptoms progress, connect with Teladoc again.
Telehealth Groups
While you may seek telehealth services from any 1199SEIU provider who is offering them, below is a list of larger 1199SEIU physician groups offering telehealth services, with details about how to access those services.
| Provider | Telehealth Contact Number | Mobile App | Comments |
|---|---|---|---|
Montefiore Medical Center | Existing Practice Numbers or Main Number 800-636-6683 | My Chart | COVID Hotline 844-444-2819, Patients can schedule online or contact their physician's office at the existing practice number |
Advantage Care Physicians | 646-680-4227 | My Chart | By Appointment Only-No online scheduling, No COVID-19 Testing |
NYU Langone Video Visit | 929-455-6563 | NYU Langone Health | Online Scheduling available - Patients can also call existing practice numbers to schedule |
NYU Langone Virtual Urgent Care | 929-455-6409 | NYU Langone Health | |
Mount Sinai Medical Center | 855-549-2228 | Mount Sinai Now or My Chart | Online Scheduling available |
BronxCare Health Systems | 718-992-7669 | my BronxCare or My Chart | By Appointment Only - No online scheduling |
New York Presbyterian | Existing Practice Numbers | NYP app or My Chart | On-line scheduling through NYP app or My Chart |
Northwell Health | None-Patients must contact their individual providers to see if they offer this service | Northwell Health | COVID Testing offered based on screening. Patients are referred to site based on zip code |
Essen Medical Associates | 718-583-7736 | Whar's App | Contact call center for appointment, Physician will contact patient on day of appt. COVID testing available |
Institute for Family Health | Existing Practice Numbers or Main number 718-730-1004 | My Chart | By Appointment only - No online scheduling - COVID testing available |
Kings Physician | Existing Practice Numbers | NYP app or My Chart | On-line scheduling available through NYP app or My Chart |
HHC | 844-692-4692 | My Chart | By Appointment only - No online scheduling - COVID testing available |
Allied Pediatrics | Existing practice numbers | Anytime Pediatrics | Patient must download app in order to schedule appointment either online or by phone. |
Prohealth | Existing practice numbers | Zoom | Still seeing patients in the office. Patients requesting virtual vists are referred to Prohealth's Virtual team to assist with set up and appointment scheduling. COVID testing available |