(800) 835-2362
If you or a family member is sick or in pain and your own doctor is unavailable, you can get the care you need through Teladoc, a telehealth and video conferencing service. This service gives you access to licensed Teladoc doctors 24 hours a day, 7 days a week by phone or video. You can get quality care in minutes—and save yourself a trip to an urgent care center or emergency room. Of course, Teladoc should not be used for emergency medical situations.
You can call Teladoc to:
- Speak with one of more than 3,600 board-certified doctors by phone or video, any time of the day or night
- Get diagnosis and recommended treatment for symptoms such as cold and flu, fever, sprains, backaches and rashes
- Get a prescription for medication, if necessary
- Share necessary information with your primary care doctor after your virtual visit
Effective May 1, Talk to a Therapist Through Teladoc
If you or an eligible family member is struggling with stress, anxiety, relationship or family problems or work pressures, you can connect with a licensed counselor, therapist, psychologist or psychiatrist. This new benefit is for eligible adults only.
Just visit Teladoc.com and click “Set Up Account.” Once you log in, click on the “My Medical History” tab, complete the information and you’re done. Now, a Teladoc doctor is just a click or phone call away!
Home Care members:
If you do not receive health benefits through the Home Care Benefit Fund, you are not eligible for Teladoc—but you still have access to your Benefit Fund’s 24-Hour Health Helpline:
(855) 834-6139
If you have a medical question any time of the day or night, call the 24-Hour Health Helpline to talk to a nurse from the comfort of your home—and avoid spending hours waiting in an emergency room.
